1. Shop the site
This website is Phares’ online shop. As well as buying Phares products from here, you can learn about the benefits they offer, watch instructive video clips and get helpful tips for best quality results. When you’ve identified the product(s) you want to buy, just click on ADD TO BASKET and then go to CHECKOUT. New customers will need to create an account which should take no more than two minutes. Returning customers simply sign in to their accounts.
2. How to pay
ePhares.com offers you the chance to pay in either Euros or US Dollars: click on the currency you wish to use in the shopping basket. You also have the choice of paying by credit card or bank transfer.
3. Receiving your goods
ALL credit card orders are dispatched immediately. We aim to dispatch bank transfer orders within 24 to 48 hours. New customers paying by bank transfer will be invoiced on a pro forma basis for first orders (goods will be dispatched when payment is received). We use FedEx for all of our deliveries and will supply you with a tracking number once your order has been sent. Our customer service department is highly efficient and will help ensure that you receive your goods as quickly as possible.
4. Continuous support
Your relationship with us doesn’t just end once your goods have been dispatched! Phares are the experts in both biorelevant media and solubilization technology and our dedicated team of scientists is pioneering exciting developments in these areas. Via our ‘services’ division, Phares 360, we’ll keep you at the cutting edge of these fields with pdf updates which are sent exclusively to ePhares.com customers. Of course, if you have any specific questions about the products, we’re always happy to answer them- and usually within 24 hours!
Shopping Basket
